yada.ai documentation
  • 🥳Welcome
  • 🛠️Quick Start
    • What Is Yada?
    • Creating an account
    • Connect to PMS, OTA, and other channels
    • Chat Widget
    • Train and Manage Bots & AI
  • PMS Integrations
    • Hostaway
    • Guesty
    • Hostfully
    • Tokeet
    • Mews
  • Flows
  • Chat Widget
    • Configuring the chat widget
    • Adding AI to the chat widget
    • Installing Chat Widget on Guesty
    • Installing Chat Widget on Hostaway
    • Installing Chat Widget on Wordpress
    • Basic KB Template
    • Advanced KB Template
  • AI
    • Listing Bot
      • Basic Knowledge Base Template
      • Advanced Knowledge Base Template
        • Activate Responding Status
      • Hotel Knowledge Base Template
      • Train Bot with Previous Conversations
    • Training and Re Training the AI
    • How to structure a knowledge base
    • Boosting a Listing
    • Settings & Configuration
      • AI Accuracy
      • AI Relevance
    • RankAI
    • Buy Time
    • Installing the chat widget on your direct booking site
      • Inquiry Abandonment Flow
    • AI Versions
  • Messaging Channels
    • WhatsApp (Twilio)
    • WhatsApp
    • Instagram DM
    • Facebook
  • Platform Overview
    • Dashboard
    • Inbox
    • Listings
    • CRM
    • Settings
  • Powerups
    • Slack
      • Connecting a Listing with a specific slack channel
  • RankAI
  • Extension
    • Installation & Authentication
    • AirBnB
    • Guesty
    • Hostaway
    • Hostfully
  • Buy Time
  • Workflows
    • Inquiry Winback
  • Bug Fix Tutorials
    • Stuck on Old Version
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On this page
  • Chatbots & AI
  • Property Management System Integrations
  • Chat Widget
  • Connect all your channels
  • TRY IT OUT
  1. Quick Start

What Is Yada?

PreviousQuick StartNextCreating an account

Last updated 2 years ago

Yada is a conversational AI platform for Short Term & Vacation rental hosts and property managers, and of course Hotels. Yada automates 60-70% of repetitive guest conversations and functions as an intelligent, adaptable copilot for your guest messaging efforts.

Yada also puts all of your guest messaging channels in one, unified inbox, and provides extensive guest CRM and AI powered marketing Capabilities.

Chatbots & AI

AI is in yada's DNA and is the backbone of everything we do. Our conversational AI is powered by an LLM () and is trained on millions millions of conversations related to the accommodations space in order to deliver unparalleled reliability and accuracy.

Each of your listings gets its own bot. And you can add tons of additional bots into channels like the chat widget, Instagram, or WhatsApp.

Listing bots are 100% connected to all Property Management System channels like AirBnB, VRBO, and Booking.com

You can live preview bots and their responses in yada before you turn them on to engage with guests.

Want to see how to set up a bot in under 2 minutes?

Property Management System Integrations

Yada integrates with many of the top property management systems. Integration takes under five minutes. Once yada is integrated with a PMS it van start building bots based on your listings and previous conversations and any additional knowledge base data that you have.

Here's a list of some of our PMS integrations

  • Guesty

  • Mews

  • Hostaway

  • Tokeet

  • Lodgify

  • Track (Coming Soon)

Chat Widget

Yada offers a free direct booking site chat widget to help driver conversions through conversations! And of course, you get to add AI to it as well.

Connect all your channels

Yada gives you powerful tools to connect all your external messaging channels into one, intelligent, AI powered inbox. Here's a list of our external channels.

  • WhatsApp

  • Instagram

  • Facebook Messenger

  • SMS

  • Gmail

  • Telegram

TRY IT OUT

The best way to get started with yada is to create an account, add a chat widget to your direct booking site, connect with one of our available property management systems, and train and create some bots!

Here's a video showing how easy it is to add AI to your listings.

🛠️
Click to view
Creating an account
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