yada.ai documentation
  • 🥳Welcome
  • 🛠️Quick Start
    • What Is Yada?
    • Creating an account
    • Connect to PMS, OTA, and other channels
    • Chat Widget
    • Train and Manage Bots & AI
  • PMS Integrations
    • Hostaway
    • Guesty
    • Hostfully
    • Tokeet
    • Mews
  • Flows
  • Chat Widget
    • Configuring the chat widget
    • Adding AI to the chat widget
    • Installing Chat Widget on Guesty
    • Installing Chat Widget on Hostaway
    • Installing Chat Widget on Wordpress
    • Basic KB Template
    • Advanced KB Template
  • AI
    • Listing Bot
      • Basic Knowledge Base Template
      • Advanced Knowledge Base Template
        • Activate Responding Status
      • Hotel Knowledge Base Template
      • Train Bot with Previous Conversations
    • Training and Re Training the AI
    • How to structure a knowledge base
    • Boosting a Listing
    • Settings & Configuration
      • AI Accuracy
      • AI Relevance
    • RankAI
    • Buy Time
    • Installing the chat widget on your direct booking site
      • Inquiry Abandonment Flow
    • AI Versions
  • Messaging Channels
    • WhatsApp (Twilio)
    • WhatsApp
    • Instagram DM
    • Facebook
  • Platform Overview
    • Dashboard
    • Inbox
    • Listings
    • CRM
    • Settings
  • Powerups
    • Slack
      • Connecting a Listing with a specific slack channel
  • RankAI
  • Extension
    • Installation & Authentication
    • AirBnB
    • Guesty
    • Hostaway
    • Hostfully
  • Buy Time
  • Workflows
    • Inquiry Winback
  • Bug Fix Tutorials
    • Stuck on Old Version
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  1. AI
  2. Listing Bot

Basic Knowledge Base Template

When yada imports listings from your PMS, lots of information gets pulled in. Information from previous conversations, saved replies, custom fields, and more.

Copy and Paste the contents of the code block below to get started with a basic knowledge base (you will need to add your own data though)

Guidebook
#PASTE HERE - Any guidebook information you have. Can be copy and pasted from a PDF, Online Gidebook, or text guidebook.

Listing Description
# PASTE HERE - Anythiing you've got on your AirBnB / OTA listings which might be useful and relevant.

Getting There
# Detailed instructions on how to get inside the rental.

Parking 
# Detailed instructions on how to park (if parking is offered). If not, state that parking is not offered.

Getting Inside
# Detailed instructions on how to get inside.

Check In & Check Out Times
# Information about check in and check out times

Luggage Dropoff
# Brief instructions on what guests should do if they're there early and would like to drop off their luggage

Pet Policy
# Brief ouline of the pet policy

The knowledge base above should provide a good starting point for the AI

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Last updated 1 year ago