yada.ai documentation
  • 🥳Welcome
  • 🛠️Quick Start
    • What Is Yada?
    • Creating an account
    • Connect to PMS, OTA, and other channels
    • Chat Widget
    • Train and Manage Bots & AI
  • PMS Integrations
    • Hostaway
    • Guesty
    • Hostfully
    • Tokeet
    • Mews
  • Flows
  • Chat Widget
    • Configuring the chat widget
    • Adding AI to the chat widget
    • Installing Chat Widget on Guesty
    • Installing Chat Widget on Hostaway
    • Installing Chat Widget on Wordpress
    • Basic KB Template
    • Advanced KB Template
  • AI
    • Listing Bot
      • Basic Knowledge Base Template
      • Advanced Knowledge Base Template
        • Activate Responding Status
      • Hotel Knowledge Base Template
      • Train Bot with Previous Conversations
    • Training and Re Training the AI
    • How to structure a knowledge base
    • Boosting a Listing
    • Settings & Configuration
      • AI Accuracy
      • AI Relevance
    • RankAI
    • Buy Time
    • Installing the chat widget on your direct booking site
      • Inquiry Abandonment Flow
    • AI Versions
  • Messaging Channels
    • WhatsApp (Twilio)
    • WhatsApp
    • Instagram DM
    • Facebook
  • Platform Overview
    • Dashboard
    • Inbox
    • Listings
    • CRM
    • Settings
  • Powerups
    • Slack
      • Connecting a Listing with a specific slack channel
  • RankAI
  • Extension
    • Installation & Authentication
    • AirBnB
    • Guesty
    • Hostaway
    • Hostfully
  • Buy Time
  • Workflows
    • Inquiry Winback
  • Bug Fix Tutorials
    • Stuck on Old Version
Powered by GitBook
On this page
  1. Bug Fix Tutorials

Stuck on Old Version

PreviousBug Fix Tutorials

Last updated 9 months ago

We're a team that ships product updates almost every single day. This means that on occasion you may be running an older version of yada.

If you ever see a popup that asks you to update or hard reload the site to ensure you're getting the most up-to-date version, please follow these steps.

First, try and hard-reload the page using keyboard commands. The Steps/Article below include tutorial for every Operating System and Browser.

Chrome, Firefox, Edge, and related browsers:

A quick hard reload can be done by using the following shortcut keys

On Windows/Linux:

  1. Hold down Ctrl and click the Reload button.

  2. Or, Hold down Ctrl and press F5.

    1. If that does not immediately reload the page, hold Ctrl, Fn, and then press F5

  3. Or just open the Chrome Dev Tools by pressing F12. Once the Chrome dev tools are open, right-click on the reload button, and a menu will drop down. Click on “Empty Cache and Hard Reload

On Mac

  1. Hold ⇧ Shift and click the Reload button.

  2. Or, hold down the ⌘ Command and ⇧ Shift key and then press R.

If this still does not work and you're not seeing at least v1.33, please contact team@yada.ai for further support

Click here for the article